As India is moving towards cashless payments and the government is encouraging the citizens to use digital payment options. Taking this as an opportunity to grab customers attention Freecharge on Tuesday launched an e-wallet protection plan for all its users. Freecharge in partnership with Reliance General Insurance Company Limited has launched an e-wallet protection plan for all its users on wallet balance of up to Rs. 20,000 in the case of loss or theft of mobile phones, as long as the user is transacting at least once a month.
In the case of a phone loss or theft, all the customer needs to do is file a FIR within 24 hours at the local police station and report the same immediately to FreeCharge through an e-mail or by calling customer care.
Speaking on the launch of the facility, Govind Rajan, Chief Executive Officer, FreeCharge said, "At FreeCharge, we are constantly innovating and experimenting to further the consumer interest in the best possible way. Over the course of operations, we have realised that consumer perception of wallet safety is critical to drive both adoption and retention of our customers and hence we are offering this plan to our consumers free of cost. FreeCharge is faster, convenient and more efficient than cash and now much safer too. We believe this is another step to help realise the vision of a less cash India."
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