Sad move by Amazon India, Now mobile phones that are fulfilled by Amazon are no longer eligible for refund, as per a change made by Amazon India's return policy page on February 7. The company has notified its buyers that they will no longer be able to return the mobile phones purchased on Amazon unless the item is damaged, missing, or defective, as per their new returns policy.
"All Mobile phones that are fulfilled by Amazon, purchased on or after 7th February 2016, will have a replacement only policy. Mobile phone items that are fulfilled by Amazon will no longer be eligible for refunds. In case you have received a defective or a damaged mobile phone, you will be eligible for a free replacement," a statement posted on Amazon India's returns policy page states.
Users who have received a defective or a damaged mobile phone fulfilled by Amazon will be eligible for a free replacement within a period of 10 days of purchase. "In case you have received a defective or a damaged mobile phone that is fulfilled by Amazon, you will be eligible for a free replacement," Amazon states.
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